“We’ve got to figure out where the pockets are and how we use AI to enrich our teammates’ experiences and help them in their workload. We look at inspections and work like that and using AI as it relates to that…if we’re able to do that quicker and more accurately, that then helps with loss ratios and helps our partnership with our carriers. So looking at AI in those aspects is very important and the road that we’re going down.”— Joe Failla, COO Bridge Specialty Group & EVP Brown & Brown Insurance
Together, Cogitate and Bridge Specialty Group are reshaping the wholesale distribution of specialty and surplus lines insurance, driven not just by technology but by reimagining how wholesalers, carriers, and retail agents can work together. During our 3-part series, Bridge Specialty Group’s Joe Failla, COO, and Ted Stuckey, Head of Distribution, join Cogitate’s CEO, Arvind Kaushal, to reflect on their journey from a single-carrier, single-state digital platform pilot to a multi-carrier, 50-state marketplace for E&S personal lines. They also share the practical realities of building a digital distribution platform at scale within a wholesale operation.
Part 3 of our series moves the AI discussion beyond theory to real-life examples where embedded AI is delivering measurable value in the wholesale E&S environment today.
Also enjoy Parts 1 and 2 of this series here.
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