At the moment of loss, offer your policyholders exceptional experience with an array of reporting options. Omni-channel FNOL is fully integrated with our Claims Hub for automated adjuster assignment and intelligence gathering.
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Cogitate Claims FNOL supports multi-channel submission and delivery of information for an impeccable user experience. Integrated with DigitalEdge Claims, it provides a true omni-channel experience to policyholders when they need you most.
Meet expectations of 24/7 responsiveness and bespoke digital experience when losses occur.
The speed of FNOL, automation, and integration with best-in-class vendor partners, ignites the speed with which claims are addressed, and feedback delivered.
Cogitate Claims FNOL solution is designed to incorporate multiple lines of business such as auto, property and more with ease.
In just 3 months, the team quoted 72% of the previous year’s total volume with no increase in headcount. This would equate to an annualized 200% increase in our volume capacity. We would not be where we are today if not for Cogitate.
We are very excited about working with Cogitate. Their innovative digital platform will further strengthen our ability to offer an unmatched channel partner and end-user customer experience. Also, this technology offers straight-through processing with built-in workflows for Underwriter approvals which will make it easy for our channel partners and customers to do business with us.
In the rapidly changing insurance industry, insurers are turning to digital business models to stay relevant and competitive. Digitalization of insurance is no longer a differentiator but has become table stakes to fulfil new customer demands. Insurers are looking for modern technologies to build out their digital ecosystem and transform the customer experience – for both channel partners and customers. Critically, these kinds of systems must integrate seamlessly with existing core insurance systems and have pre-integrations with third party data sources and insurance services. Many insurers are looking for a microservices-based architecture to drive flexibility and speed of implementation.
The speed of implementation with Cogitate’s DigitalEdge Policy and DigitalEdge Billing, surpassed our expectations, enabling our new Homeowners Program launch embedded in the home sales experience of large home builders.
Partnering with Cogitate is another step toward our long-term goal of digital transformation. We are pleased to work with a technology vendor that truly understands the needs of the modern independent MGA. As the insurance distribution landscape changes, so do the needs of our agents. We are committed to putting our agents first; adopting software which increases the value that we add to our role in the industry, speeds turnaround time and enhances the customer experience.
As we began to implement Cogitate Claims, we were not only greatly impressed with the quality of the solution, and its flexibility; but also the deep working knowledge and professionalism of Cogitate’s entire team. The strength of the Cogitate team was not only in their technical knowledge in software development and integration but their knowledge of claims and the claim handling process.
Several of our friends in the business use the Cogitate solution. They highly recommended Cogitate for their industry expertise, solution capabilities and their friendly team who work with the customer to solve their issues. Our new claims system engages users throughout the claim lifecycle. It is helping our team to reinvigorate claims processes to improve customer experience, increase efficiency, and reduce operational cost. It is pre-integrated with various third-party data services and also with our other internal systems for real-time exchange of information.
Cogitate Demand Management solution has so many features and benefits. We have significantly enhanced control over attorney demand claims exposure with this software. DemandAssist solution helps us to ensure that no demand or a subsequent deadline is missed which can lead to bad faith. This is truly ‘sleep insurance’ for me when it comes to attorney demand letters. It’s an incredibly valuable tool for me as the Claims Vice President.
Industry trends, expert analysis, and actionable insights to help you unlock new potential.
Innovation is driven by Cogitate’s leadership and consistent engagement with our customers. Learn more about DigitalEdge Insurance technology.
Cogitate DigitalEdge Billing is a transformative billing management system for Property and Casualty insurance companies. With a scalable design for your today’s and future needs, DigitalEdge Billing enables end-to-end billing lifecycle management for all personal and commercial lines.
Cogitate DigitalEdge Policy is launched in 8-10 weeks to help insurance carriers, MGAs and program administrators get to market quickly. We offer a state-of-the-art digital experience to your team and your distribution network so you can scale successfully. Cogitate is replacing leading platforms for rapid business impact.
