Overview: Southern General Insurance Company (SGIC) faced costly challenges with reliance on manual processes to identify and manage Time Limit Demand Letters. With the integration of Cogitate’s DemandAssist, OCR and text mining now scan over 150 letters in less than 30 minutes every day. Automated notifications and management of the process have resulted in zero slippage, giving peace of mind to SGIC’s claims team.
Who should read this: Claims professionals interested in reducing manual tasks, controlling claims costs, and improving loss ratios.
To learn about the results experienced and efficiencies gained, read more now.
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