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DigitalEdge Billing

Designed to provide your customer service professionals with the tools and digital experience to service your policyholders with the utmost confidence and flexibility.
Cogitate Billing

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Transformative Customer Service

Streamline the entire billing lifecycle, from invoicing to payment collection, with ease and accuracy while supporting direct, combined, and agency billing.

Seamless Integration with Core Systems

Integrate effortlessly with policy, claims, and financial systems to ensure a unified approach to billing management.

Real-Time Account Tracking

Track account status, payment history, and outstanding balances in real-time, giving you full control over billing operations.

Automated Billing & Notifications

Delivers automated billing schedules, reminders, and notifications to keep policyholders informed and reduce missed payments.

Advanced Reporting and Analytics

Gain insights with robust reporting tools that help monitor payment trends, outstanding balances, and account health.

Flexible Payment Plans, Fees, and Taxes

Offers adaptable payment plans to accommodate policyholder needs, enhancing customer satisfaction and retention.

Pre-Integrated with Data & Solution Providers

Partnerships with over 15 solution providers including payment processors, print providers, collection agencies, and banks to enhance operational efficiency while ensuring all transactions adhere to regulatory standards.

Key Benefits

DigitalEdge Billing is designed to give your team the visibility and flexibility to deliver extraordinary care.

ULTIMATE FLEXIBILITY & SCALABILITY

Adaptable billing options and scalable infrastructure to support your growth.

Full 360-Degree View

Up-to-the-minute data and insights into direct, combined, and agency accounts, keeping their performance at your fingertips.

EXCEPTIONAL CUSTOMER EXPERIENCE

Personalized services and tailored billing and communications options to improve satisfaction and loyalty.

STREAMLINE CASH MANAGEMENT

Refunds management and controls to ensure your cash flow position while keeping you in compliance with all regulations.

OPERATIONAL EFFICIENCY & AUTOMATION

Seamless integration with policy administration and automated processes to streamline workflows and reduce operational cost.

ACTIONABLE ANALYTICS

Real-time insights into your overall business performance and cash flow, enabling quicker responses to shifts in market conditions.

You Are in Good Company

In just 3 months, the team quoted 72% of the previous year’s total volume with no increase in headcount. This would equate to an annualized 200% increase in our volume capacity. We would not be where we are today if not for Cogitate.

Geoffrey Crater
President of Treaty Oak General Agency

We are very excited about working with Cogitate. Their innovative digital platform will further strengthen our ability to offer an unmatched channel partner and end-user customer experience. Also, this technology offers straight-through processing with built-in workflows for Underwriter approvals which will make it easy for our channel partners and customers to do business with us.

Brian Foley
Vice President, Personal Lines Practice Leader | RPS

In the rapidly changing insurance industry, insurers are turning to digital business models to stay relevant and competitive. Digitalization of insurance is no longer a differentiator but has become table stakes to fulfil new customer demands. Insurers are looking for modern technologies to build out their digital ecosystem and transform the customer experience – for both channel partners and customers. Critically, these kinds of systems must integrate seamlessly with existing core insurance systems and have pre-integrations with third party data sources and insurance services. Many insurers are looking for a microservices-based architecture to drive flexibility and speed of implementation.

Karlyn Carnahan
Head - North America Property Casualty | Celent

The speed of implementation with Cogitate’s DigitalEdge Policy and DigitalEdge Billing, surpassed our expectations, enabling our new Homeowners Program launch embedded in the home sales experience of large home builders.

Jai Prakash
CIO Embark

Partnering with Cogitate is another step toward our long-term goal of digital transformation. We are pleased to work with a technology vendor that truly understands the needs of the modern independent MGA. As the insurance distribution landscape changes, so do the needs of our agents. We are committed to putting our agents first; adopting software which increases the value that we add to our role in the industry, speeds turnaround time and enhances the customer experience.

Todd Wood
President, New England Excess Exchange

As we began to implement Cogitate Claims, we were not only greatly impressed with the quality of the solution, and its flexibility; but also the deep working knowledge and professionalism of Cogitate’s entire team. The strength of the Cogitate team was not only in their technical knowledge in software development and integration but their knowledge of claims and the claim handling process.

Jeffrey Lopata
EVP, COO PMIC

Several of our friends in the business use the Cogitate solution. They highly recommended Cogitate for their industry expertise, solution capabilities and their friendly team who work with the customer to solve their issues. Our new claims system engages users throughout the claim lifecycle. It is helping our team to reinvigorate claims processes to improve customer experience, increase efficiency, and reduce operational cost. It is pre-integrated with various third-party data services and also with our other internal systems for real-time exchange of information.

Patrick Concannon COO
Traders Insurance

Cogitate Demand Management solution has so many features and benefits. We have significantly enhanced control over attorney demand claims exposure with this software. DemandAssist solution helps us to ensure that no demand or a subsequent deadline is missed which can lead to bad faith. This is truly ‘sleep insurance’ for me when it comes to attorney demand letters. It’s an incredibly valuable tool for me as the Claims Vice President.

Christine Ainsworth
Vice President of Claims SGIC

Cogitate's Unified Platform

Cogitate's Unified Platform

DigitalEdge Billing partners beautifully with your technology…and ours. Spend more time with us to learn why.

DIGITALEDGE POLICY

Cogitate DigitalEdge Policy is launched in 8-10 weeks to help insurance carriers, MGAs and program administrators get to market quickly. We offer a state-of-the-art digital experience to your team and your distribution network so you can scale successfully. Cogitate is replacing leading platforms for rapid business impact. 

DIGITALEDGE CLAIMS

Cogitate DigitalEdge Claims with its comprehensive, and innovative and highly configurable solutions delivers greater value to business by shortening the claims turnaround time and delivering enhanced experiences for your customers when they need it the most. In addition, it streamlines the claims processing using a bouquet of modern technologies resulting in reduced costs and leakage, and improved productivity and efficiency.