The intuitive, unified claims platform complete with tools and integrations to reduce cycle times and support swift, informed claims adjusting.
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Claims
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Streamline the entire claims lifecycle with automation, data integration, and digital tools for faster, more accurate claims processing. Equip adjusters with all the tools, information, and insights needed to seamlessly handle their workload.
Featuring 15+ lines of business across personal, commercial, and specialty lines, delivering consistent performance and efficiency.
Harness claim data to trigger automatic policy actions, including cancellations, non-renewals, and restrictions on future submissions, promoting proactive policy management.
Leverage deep expertise in transferring data from legacy systems, ensuring a smooth and efficient platform launch without disruption.
Offer digital payment options to expedite claim disbursements, improving the customer ‘s experience and reducing processing times.
Partnerships with over 20 data and solution providers enable precise validation and robust support for claims adjustment, enhancing operational efficiency and accuracy.
Fully integrated FNOL (First Notice of Loss) with automated advanced intelligence to streamline adjuster assignment.
DigitalEdge Claims is leveling the playing field, making enterprise claims management capabilities attainable for all. Designed in partnership with adjusters, leveraging industry partnerships, we made the digital experience intuitive and slick.
Remove redundancies and manual entry, speed cycle times, and accelerate payments.
Battle-tested by adjusters, we have reimagined and redesigned the entire claims process from the ground up to remove administrative drag.
Pre-integrated with 20+ data and solution providers to supercharge the claims process. Never leave your Claims Hub.
Transform your claims data into underwriting intelligence using AI and predictive modeling for smarter risk selection, auto-cancellations, non-renewals, and more.
We’ll customize the UI for the most lovable user experience that's as unique as your brand. That goes for your FNOL portal too.
Cloud-naive microservices architected platform promises scalability, flexibility, and extensibility.
Cogitate offers your policyholders multiple options for FNOL to meet their needs at the time of loss. Our AI powered IVR intake offers an empathetic chatbot experience, perfect for afterhour or overflow in-take. We’ll also customize a portal accessible through your website, complete with bespoke UI. Our APIs seamlessly integrate with mobile apps of your choosing such as ManageMy, and of course, personal in-take from your team.
Learn MoreCogitate DemandAssist is an AI-powered solution that automates the identification of attorney demand letters with OCR, text mining and LLM. This solution tracks the demand throughout the lifecycle, monitoring of negotiations with attorneys to ensure that any important deadline is not missed. Integration with the Claims Hub immediately flags claims of demands.
In just 3 months, the team quoted 72% of the previous year’s total volume with no increase in headcount. This would equate to an annualized 200% increase in our volume capacity. We would not be where we are today if not for Cogitate.
We are very excited about working with Cogitate. Their innovative digital platform will further strengthen our ability to offer an unmatched channel partner and end-user customer experience. Also, this technology offers straight-through processing with built-in workflows for Underwriter approvals which will make it easy for our channel partners and customers to do business with us.
In the rapidly changing insurance industry, insurers are turning to digital business models to stay relevant and competitive. Digitalization of insurance is no longer a differentiator but has become table stakes to fulfil new customer demands. Insurers are looking for modern technologies to build out their digital ecosystem and transform the customer experience – for both channel partners and customers. Critically, these kinds of systems must integrate seamlessly with existing core insurance systems and have pre-integrations with third party data sources and insurance services. Many insurers are looking for a microservices-based architecture to drive flexibility and speed of implementation.
The speed of implementation with Cogitate’s DigitalEdge Policy and DigitalEdge Billing, surpassed our expectations, enabling our new Homeowners Program launch embedded in the home sales experience of large home builders.
Partnering with Cogitate is another step toward our long-term goal of digital transformation. We are pleased to work with a technology vendor that truly understands the needs of the modern independent MGA. As the insurance distribution landscape changes, so do the needs of our agents. We are committed to putting our agents first; adopting software which increases the value that we add to our role in the industry, speeds turnaround time and enhances the customer experience.
As we began to implement Cogitate Claims, we were not only greatly impressed with the quality of the solution, and its flexibility; but also the deep working knowledge and professionalism of Cogitate’s entire team. The strength of the Cogitate team was not only in their technical knowledge in software development and integration but their knowledge of claims and the claim handling process.
Several of our friends in the business use the Cogitate solution. They highly recommended Cogitate for their industry expertise, solution capabilities and their friendly team who work with the customer to solve their issues. Our new claims system engages users throughout the claim lifecycle. It is helping our team to reinvigorate claims processes to improve customer experience, increase efficiency, and reduce operational cost. It is pre-integrated with various third-party data services and also with our other internal systems for real-time exchange of information.
Cogitate Demand Management solution has so many features and benefits. We have significantly enhanced control over attorney demand claims exposure with this software. DemandAssist solution helps us to ensure that no demand or a subsequent deadline is missed which can lead to bad faith. This is truly ‘sleep insurance’ for me when it comes to attorney demand letters. It’s an incredibly valuable tool for me as the Claims Vice President.
Industry trends, expert analysis, and actionable insights to help you unlock new potential.
You’ll like what you see.
Cogitate DigitalEdge Policy is launched in 8-10 weeks to help insurance carriers, MGAs and program administrators get to market quickly. We offer a state-of-the-art digital experience to your team and your distribution network so you can scale successfully. Cogitate is replacing leading platforms for rapid business impact.
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