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Top Security Standards Every Insurer Should Check

Cybersecurity has become a top priority for insurers as digital adoption accelerates. With carriers, MGAs, and agents operating in cloud environments, exchanging sensitive data, and managing increasingly digital claims and underwriting processes, the risk of cyber exposure has grown significantly. Regulations are tightening, customer expectations are rising, and insurers can no longer rely on outdated security practices.

As insurers modernize their technology stacks, platform security and reliability are no longer optional. “Broadly, I would classify our focus areas into three categories. The first includes core security measures like infrastructure security and encryption. The second is adapting to new authentication methods and regulatory requirements. The third is addressing AI-related security concerns,” says Lava Jois, CTO of Cogitate.

This article highlights the three essential security standards every insurer should check when evaluating internal systems or choosing insurtech partners. Meeting these standards is critical for protecting policyholder data, ensuring platform stability, and maintaining regulatory compliance across the insurance value chain.

Standard #1 – SOC 2 Compliance

What It Ensures

SOC 2 evaluates a vendor’s controls related to:

  • Security
  • Availability
  • Confidentiality
  • Processing integrity
  • Privacy

For insurers, SOC 2 is proof that a technology partner follows strict protocols to safeguard policyholder and operational data.

Why It Matters for Insurers

Policy, billing, claims, and underwriting systems store highly sensitive customer and financial information. SOC 2 compliance demonstrates:

  • Strong access control and authentication
  • Secure data processing practices
  • Robust protection against unauthorized access
  • High system availability with redundancy
  • Ongoing monitoring and auditing

What Insurers Should Check

  • Is the SOC 2 Type II audit current?
  • What Trust Services Criteria (TSC) were included?
  • What time period does the audit cover?
  • How frequently is the audit renewed?

The Cogitate DigitalEdge Platform is built on enterprise-grade cloud infrastructure with:

  • SOC-certified environments
  • Role-based access controls
  • Continuous monitoring
  • Encrypted data workflows across policy, billing, and claims

These controls support carrier-level security expectations while maintaining system stability and availability.

“As a provider, we need to demonstrate how secure our systems are. That includes things like having a zero-trust architecture and ensuring every layer of our system is protected, as well as clearly showing how we safeguard customer data. Certifications such as SOC 2, which we have completed, are also important indicators. They help demonstrate the maturity of an organization’s security posture.” said Lava Jois.

Standard #2 – NIST Cybersecurity Framework

What It Provides

NIST organizes cybersecurity into five areas:

  1. Identify
  2. Protect
  3. Detect
  4. Respond
  5. Recover

It serves as a guiding framework for insurers to align with federal best practices.

Why It Matters for Insurers

Following NIST helps insurers:

  • Strengthen cybersecurity governance
  • Improve operational resilience
  • Maintain regulatory readiness
  • Standardize security processes across business units
  • Reduce risk across distributed agent/broker networks

What Insurers Should Check

  • Documented cybersecurity policies aligned with NIST
  • Real-time monitoring and detection tools
  • Business continuity and recovery plans
  • Incident response workflows
  • Employee training and access controls

Cogitate supports NIST-aligned cybersecurity through:

  • Cloud-native architecture with built-in redundancy
  • Advanced monitoring and alerting across workloads
  • Audit trails within DigitalEdge Claims and DigitalEdge Policy
  • Configurable permissions & SSO
  • Secure API framework designed for safe carrier, MGA, and partner data exchange

This ensures carriers and MGAs maintain operational resilience and compliance with best-practice cybersecurity models.

And with a modular, microservices architecture, security controls remain consistent across the entire platform.

When evaluating technology partners, insurers should prioritize:

  • SOC 2 for assurance
  • NIST for structure

Together, these standards form a strong foundation for cybersecurity and compliance in modern insurance operations.

That commitment to secure, scalable innovation is reflected in Cogitate’s continued growth. “We’re thrilled to be recognized on the Inc. 5000 list of America’s Fastest Growing Private Companies,” says Arvind Kaushal.

To stay secure in a digital-first insurance environment, it’s essential to audit your current vendors and internal systems against these three standards and ensure your insurtech partners follow them as well.

See how Cogitate meets enterprise-grade security standards across policy, billing, claims, and analytics. Request a demo