Stop losing sleep over attorney demand letters. Find out what real peace of mind feels like with AI-powered DemandAssist Agent.
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Solutions For:
Alleviate costly manual identification of attorney demand letters and automate the
process to make sure demands are found and deadlines are met.
Artificial Intelligence, large language modeling, and machine learning power DemandAssist’s automated identification of high-risk attorney demand letters to reduce the risk of bad faith exposures.
Automatic background services for information extraction using OCR and text mining
Built-in OCR engine to accurately reproduce text from scanned documents
Text mining service to derive demand-related patterns
Rapid scanning of thousands of documents – over 50,000 pages per day
Complete lifecycle management, including negotiations for every claim associated with attorney demand letters
Preset notifications initiated at critical stages of the demand lifecycle
Tracking and escalation of demands based on expiration and due dates
Configurable email alerts set by time, sender groups, and more
Facility to add and remove claims users like adjusters, managers and directors through an admin role
Mapping of adjusters to managers
Quick assessment of crucial indicators, including new demands, total demands, expiring demands, closed demands and current potential risk value
On-screen display of urgent and expiring demands
Historical information on identified demands
Quick and easy integration with existing document repository systems and claims platforms
Automatic background services for information extraction using OCR and text mining
Our unique solution leverages AI and large language modeling to identify potentially high-risk demand letters. Replace the labor-intensive and error-prone manual processes with DemandAssist to rapidly scan thousands of documents for attorney demand letters without any user intervention.
Customer experience reports 48% reduction in cycle times resulting from automated detection and management of demand letters.
Significantly reduce the risk of turning any attorney demands into bad faith claims by avoiding errors and missed demands.
Keep track of important dates, such as the demand expiration date, offers, negotiations and the settlement date with built-in notifications and a configurable email alert.
Lower settlement costs of claims by bringing down risk of bad faith exposures and/or extra-contractual liability, as all demands are identified and responded to in time.
Avoid paying exorbitant defense costs by tracking the offers and negotiations and responding in timely manner to the claimant’s attorney.
Unified view of critical indicators and historical information, integrated with your claims platform.
During our first 12 months on DigitalEdge Policy, we saw a 600% increase in quote activity and a 230% increase in written premium. We credit this to the ease of use for our agents and the supportive underwriter workflows. We would not be where we are today if not for Cogitate.
The teams did amazing work to deliver an end-to-end digital insurance management platform to underwrite, issue, and service policies and manage claims. We now have the tools to meet the unique needs of Colorado’s high-risk areas.
The speed of implementation with Cogitate's DigitalEdge Policy and Billing, surpassed our expectations, enabling our new product launch to be embedded in the home sales experience of large home builders. Integration with the builders' systems and distribution channel was critical and their team successfully implemented our requirements within an aggressive 2-month timeline.
We are thrilled to have launched the U.S.’s first and only national E&S Farm, Ranch, and Rural Estates package product on Cogitate’s platform. Leveraging modern technology is a core component of our strategy, and by harnessing Cogitate’s advanced capabilities, we have been able to bring our proprietary product to the market in record time.
We are very excited about working with Cogitate. Their innovative digital platform will further strengthen our ability to offer an unmatched channel partner and end-user customer experience. Also, this technology offers straight-through processing with built-in workflows for Underwriter approvals which will make it easy for our channel partners and customers to do business with us.
In the rapidly changing insurance industry, insurers are turning to digital business models to stay relevant and competitive. Digitalization of insurance is no longer a differentiator but has become table stakes to fulfil new customer demands. Insurers are looking for modern technologies to build out their digital ecosystem and transform the customer experience - for both channel partners and customers. Critically, these kinds of systems must integrate seamlessly with existing core insurance systems and have pre-integrations with third party data sources and insurance services. Many insurers are looking for a microservices-based architecture to drive flexibility and speed of implementation.
Partnering with Cogitate is another step toward our long-term goal of digital transformation. We are pleased to work with a technology vendor that truly understands the needs of the modern independent MGA. As the insurance distribution landscape changes, so do the needs of our agents. We are committed to putting our agents first; adopting software which increases the value that we add to our role in the industry, speeds turnaround time and enhances the customer experience.
As we began to implement Cogitate Claims, we were not only greatly impressed with the quality of the solution, and its flexibility; but also the deep working knowledge and professionalism of Cogitate’s entire team. The strength of the Cogitate team was not only in their technical knowledge in software development and integration but their knowledge of claims and the claim handling process.
Several of our friends in the business use the Cogitate solution. They highly recommended Cogitate for their industry expertise, solution capabilities and their friendly team who work with the customer to solve their issues. Our new claims system engages users throughout the claim lifecycle. It is helping our team to reinvigorate claims processes to improve customer experience, increase efficiency, and reduce operational cost. It is pre-integrated with various third-party data services and also with our other internal systems for real-time exchange of information.
Cogitate Demand Management solution has so many features and benefits. We have significantly enhanced control over attorney demand claims exposure with this software. DemandAssist solution helps us to ensure that no demand or a subsequent deadline is missed which can lead to bad faith. This is truly ‘sleep insurance’ for me when it comes to attorney demand letters. It’s an incredibly valuable tool for me as the Claims Vice President.
Industry trends, expert analysis, and actionable insights to help you unlock new potential.
DemandAssist partners gracefully with DigitalEdge Claims for a unified experience.
Cogitate DigitalEdge Claims with its comprehensive, and innovative and highly configurable solutions delivers greater value to business by shortening the claims turnaround time and delivering enhanced experiences for your customers when they need it the most. In addition, it streamlines the claims processing using a bouquet of modern technologies resulting in reduced costs and leakage, and improved productivity and efficiency.
Cogitate DigitalEdge Policy is launched in 8-10 weeks to help insurance carriers, MGAs and program administrators get to market quickly. We offer a state-of-the-art digital experience to your team and your distribution network so you can scale successfully. Cogitate is replacing leading platforms for rapid business impact.
