“The advantage comes when data flows across the ecosystem and becomes usable where decisions happen. If your technology partner can’t support that, if your platform can’t integrate, normalize data, and surface insights in context, then you’re at a major disadvantage. In 2026, insurers won’t have the patience for disconnected systems that require manual workarounds just to… Continue reading Driving Results with Data in 2026
Cogitating on insurance Vol. 2, No. 4 We’re excited to welcome you into 2026! In this issue, you’ll find fresh insights from our leadership team, highlights from Q4, and an invitation to join us at several exciting industry events this spring. Looking ahead, our 2026 product roadmap is ambitious and well underway – including a… Continue reading Deep Thinking Digest – January 2026
“Underwriters are still central. No technology should aim to replace underwriters. The value is in the underwriter’s judgment, and we’re going to need that judgment more than ever as risk complexity increases. And the same goes for technology partners: the best partners won’t just build software. They’ll understand insurance deeply.” — Rekha Kaushal, VP… Continue reading Underwriting and AI in 2026
“By the end of 2026, “doing it right” for insurers means being able to make better decisions faster, at scale, and without sacrificing discipline or trust. It means having underwriting and claims systems that are integrated, intelligent, and adaptive; using real-time data and embedded AI to automate the routine, surface risk early, and let experts… Continue reading Business Impact of Insurance Technology in 2026
“As a provider, we need to demonstrate how secure our systems are. That includes things like having a zero-trust architecture and ensuring every layer of our system is protected, as well as clearly showing how we safeguard customer data. Certifications such as SOC 2, which we have completed, are also important indicators. They help demonstrate… Continue reading Security and Innovation in 2026
“The insurers who win won’t be the ones chasing every new technology trend. They’ll be the ones who apply technology with purpose. They’ll use AI to improve decision-making, enforce underwriting discipline, and scale responsibly. They’ll treat technology as a strategic partner in the business, not just a cost center or a feature checklist. That mindset—combining… Continue reading Agentic AI: Orchestrating Your Workflows in 2026
Fast claims processing isn’t just a goal – it’s a necessity for insurers looking to stay competitive and deliver exceptional customer experiences. For policyholders, the speed and accuracy of a claim are defining moments that shape their trust in an insurance brand. As insurers modernize claims operations, technology plays a critical role in balancing speed… Continue reading Top 4 Causes of Claims Delays and How to Eliminate Them
“There’s more data available than ever, and with the right tools, we can dig deeper, well beyond three or four dimensions of analysis. We can uncover combinations and patterns we wouldn’t have seen before. But insights are only useful if you can act on them quickly. That’s why agility in your tech stack matters. You… Continue reading Winning in a Digital-First Insurance Market in 2026
This interview is an excerpt from the P&C Insurance Leaders’ Outlook 2026. “As a carrier, I want a partner who’s been where I am, who understands my priorities and my pain points. When we ask “can it do this?” we want a partner who already knows the answer, not someone guessing or Googling it. That’s… Continue reading What Technology Must Deliver in 2026: A CEO’s View
Cybersecurity has become a top priority for insurers as digital adoption accelerates. With carriers, MGAs, and agents operating in cloud environments, exchanging sensitive data, and managing increasingly digital claims and underwriting processes, the risk of cyber exposure has grown significantly. Regulations are tightening, customer expectations are rising, and insurers can no longer rely on outdated… Continue reading Top Security Standards Every Insurer Should Check
